:root {
  --sea: #18a8e0;
  --sea-bright: #34acd4;
  --deep: #0a3d62;
  --deep-2: #082f52;
  --ink: #eaf6ff;
  --muted: #9db8cc;
  --glass: rgba(8, 30, 52, 0.62);
  --glass-2: rgba(10, 40, 66, 0.55);
  --line: rgba(52, 172, 212, 0.28);
  --danger: #e74c3c;
  --success: #2ecc71;
  --amber: #f1c40f;
}

* { box-sizing: border-box; }
html, body { height: 100%; margin: 0; }
body {
  font-family: "Segoe UI", system-ui, -apple-system, sans-serif;
  color: var(--ink);
  overflow: hidden;
}

/* Animated underwater background */
#bg {
  position: fixed; inset: 0; z-index: -2;
  background: url("/assets/banner.gif") center/cover no-repeat, var(--deep-2);
}
#bg-tint {
  position: fixed; inset: 0; z-index: -1;
  background: radial-gradient(120% 120% at 50% 0%, rgba(4, 20, 38, 0.35), rgba(3, 14, 28, 0.86));
}

/* ── Login gate ─────────────────────────────────────────── */
.gate {
  height: 100%; display: flex; flex-direction: column;
  align-items: center; justify-content: center; text-align: center; gap: 12px; padding: 24px;
}
.gate-logo { width: 128px; height: 128px; border-radius: 24px; box-shadow: 0 8px 40px rgba(24, 168, 224, 0.4); }
.gate h1 { margin: 4px 0; font-size: 26px; letter-spacing: 0.5px; }
.gate p { color: var(--muted); margin: 0; }
.login-box { margin-top: 14px; display: flex; flex-direction: column; align-items: center; gap: 8px; }
.login-box .hint { font-size: 12px; color: var(--muted); }

/* ── App shell ──────────────────────────────────────────── */
.app { height: 100%; display: flex; flex-direction: column; }
.topbar {
  display: flex; align-items: center; gap: 14px; padding: 12px 18px;
  background: var(--glass); backdrop-filter: blur(10px); border-bottom: 1px solid var(--line);
}
.brand-logo { width: 42px; height: 42px; border-radius: 10px; }
.brand-text { display: flex; flex-direction: column; line-height: 1.05; }
.brand-text strong { font-size: 18px; letter-spacing: 1px; }
.brand-text span { font-size: 11px; color: var(--sea-bright); text-transform: uppercase; letter-spacing: 2px; }
.tabs { display: flex; gap: 6px; margin-left: 18px; }
.tab {
  background: transparent; border: 1px solid transparent; color: var(--muted);
  padding: 8px 14px; border-radius: 10px; cursor: pointer; font-size: 14px; font-weight: 600;
}
.tab:hover { color: var(--ink); }
.tab.active { color: var(--ink); background: var(--glass-2); border-color: var(--line); }
.whoami { margin-left: auto; font-size: 13px; color: var(--muted); }

/* ── Panels ─────────────────────────────────────────────── */
.panel { flex: 1; overflow-y: auto; padding: 22px; display: flex; justify-content: center; }
.card {
  width: 100%; max-width: 680px; background: var(--glass); backdrop-filter: blur(12px);
  border: 1px solid var(--line); border-radius: 18px; padding: 22px 24px;
  box-shadow: 0 18px 60px rgba(0, 0, 0, 0.4);
}
.card h2 { margin: 0 0 16px; font-size: 20px; }
.card-head { display: flex; align-items: center; justify-content: space-between; margin-bottom: 12px; }
.card-head h2 { margin: 0; }

label { display: block; font-size: 12px; text-transform: uppercase; letter-spacing: 1px; color: var(--sea-bright); margin: 14px 0 6px; }
input, textarea, select {
  width: 100%; padding: 11px 13px; border-radius: 11px; border: 1px solid var(--line);
  background: rgba(3, 18, 34, 0.6); color: var(--ink); font-size: 14px; font-family: inherit;
}
input:focus, textarea:focus, select:focus { outline: none; border-color: var(--sea); box-shadow: 0 0 0 3px rgba(24, 168, 224, 0.18); }
textarea { resize: vertical; }
.row { display: flex; gap: 14px; }
.col { flex: 1; }
.col.narrow { flex: 0 0 150px; }

.seg { display: flex; gap: 8px; flex-wrap: wrap; }
.seg-btn {
  flex: 1; min-width: 130px; padding: 10px; border-radius: 11px; cursor: pointer; font-weight: 600;
  border: 1px solid var(--line); background: rgba(3, 18, 34, 0.5); color: var(--muted); font-size: 13px;
}
.seg-btn.active { color: #fff; background: linear-gradient(135deg, var(--sea), var(--deep)); border-color: var(--sea); }

.actions { display: flex; align-items: center; gap: 14px; margin-top: 20px; }
button.primary {
  padding: 12px 22px; border: none; border-radius: 12px; cursor: pointer; font-weight: 700; font-size: 15px;
  color: #012; background: linear-gradient(135deg, var(--sea-bright), var(--sea)); box-shadow: 0 6px 20px rgba(24, 168, 224, 0.35);
}
button.primary:disabled { opacity: 0.5; cursor: default; }
button.ghost { background: var(--glass-2); border: 1px solid var(--line); color: var(--ink); padding: 8px 14px; border-radius: 10px; cursor: pointer; }
.status { font-size: 13px; color: var(--muted); }
.status.ok { color: var(--success); }
.status.err { color: var(--danger); }
.muted { color: var(--muted); }

/* ── Tickets ────────────────────────────────────────────── */
.tix-list { display: flex; flex-direction: column; gap: 10px; }
.tix {
  display: flex; align-items: center; gap: 14px; padding: 14px 16px; border-radius: 13px;
  border: 1px solid var(--line); background: rgba(3, 18, 34, 0.5);
}
.tix .num { font-weight: 800; color: var(--sea-bright); font-size: 15px; min-width: 62px; }
.tix .meta { flex: 1; min-width: 0; }
.tix .meta .top { font-weight: 600; }
.tix .meta .sub { font-size: 12px; color: var(--muted); }
.tix .btns { display: flex; gap: 8px; }
.tix .btns button { padding: 8px 12px; border-radius: 9px; border: 1px solid var(--line); cursor: pointer; font-weight: 600; font-size: 13px; }
.btn-claim { background: rgba(24, 168, 224, 0.18); color: var(--sea-bright); }
.btn-close { background: rgba(231, 76, 60, 0.16); color: #ff9a8f; }
.pill { font-size: 11px; padding: 3px 8px; border-radius: 20px; background: rgba(241, 196, 15, 0.16); color: var(--amber); }
